Truck stops were often depicted in films and novels as being somewhat seedy places, frequented by aggressive bikers, petty criminals, and prostitutes (e.g. the " lot lizards" in the JT LeRoy novel Sarah). This might be an outdated stereotype, as most modern truck stops are generally clean and safe, becoming a "home away from home" for many truck drivers. However, most truck stops reflect the social environment of their local area; consequently, one occasionally finds seedy truck stops in seedy areas. According to John McPhee's book "Uncommon Carriers", truck stops in rural areas are typically very safe and wholesome.
In the United States in the late 1990s, Truckstops of America (T/A) changed its name to TravelCenters of America to reflect this marketing strategy.There is no exact distinction between "truck stop" and the newer term "travel center", but some differences are size, proximity to interstate highways and major roads, the number of services, accessibility to automotive and RV travelers, and a certain extra emphasis on facility appearance. Many truck stops chains such as Flying J and T/A also serve the recreational vehicle market. All the national chains have established customer loyalty programs to promote repeated patronage.Smaller truck stops might consist of only a parking area, a fueling station, and perhaps a diner restaurant. Larger truck stops might have convenience stores of various sizes,showers, a small video arcade, and a TV/movie theater (usually just a projector with an attached DVD player). The largest truck stops, like Iowa 80 (the largest in the world), might have several independent businesses operating under one roof, catering to a wide range of travelers' needs, and might have several major and minor fast-food chains operating a small food court. Larger truck stops also tend to have full-service maintenance facilities for heavy trucks, as well as vehicle wash services that can handle anything from passenger vehicles to large trucks. Some truck stops operate motels or have them adjacent. Most truck stops now offer separate fueling areas, often with dedicated entrances, for standard-sized passenger vehicles. The truck refueling area almost always offers dual pumps, one on each side, so large trucks can fill both tanks at once. (The second pump is referred to as the "slave pump" or "satellite pump.")
The fuel islands at many truck stops can get very crowded. Most trucking companies have accounts with one or two truck stop chains and, after negotiating a specific price for diesel, require their drivers to fuel exclusively at supported locations. Truck stops near a large city, or on the east or west coasts, suffer from the most congestion at their fuel islands.
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